GroundPound.ai is part of the SurfTurf.ai family of services, built and operated by SurfTurf.AI LLC.
Feature guide
A plain-English tour of what GroundPound does.
GroundPound is a platform for running a coordinated team of AI agents that handle the work of your business — with guardrails that pause before anything irreversible. This guide walks the core feature set at a high level. For step-by-step setup once you're in, the in-app support widget and Settings panels guide you the rest of the way.
Teams, coordinators, and specialists
You don't manage one all-powerful agent. You run teams: a coordinator that triages incoming work and routes each item to the right place, plus specialists that each own a tight scope. The coordinator doesn't do the work; the specialists don't freelance outside their lane. This is the core design choice — breadth without accountability is where agents go wrong, so we trade a little speed for a lot of safety.
Getting started: describe your business
Setup is a conversation, not a form. Describe what you do in a sentence and the wizard suggests a matching template from 34 public ready-made teams, then assembles a coordinator and specialists wired for your work in about ninety seconds. See Templates for the full catalog.
Approvals: pause before the irreversible
Every agent must ask before doing anything irreversible that affects the outside world — sending an email outside your org, moving money, sending a signature, publishing to a customer-facing surface. The agent files an approval card and waits; you approve, reject, snooze, or schedule it, and the run resumes where it paused. Routine batches can be bulk-approved; high-stakes items default to deny. See Operator playbook for how to tune this to your workflow.
Knowledge: grounded in your material
Agents answer from your SOPs, contracts, and style guides — not from memory. Upload documents (up to 50 at a time, with suggested titles and tags you review), or connect Google Drive, OneDrive, Dropbox, or Box and let agents read everything with a citation on every answer. New documents are auto-described and embedded at document level, while retrieval-gap events tell operators when an agent could not find the material it needed. Knowledge attaches at the org, team, or agent level and inherits down.
Web research: current facts without vendor lock-in
Web Research is part of the core baseline toolkit every agent gets by default. It searches and reads current public web sources through GroundPound's native runtime, separate from paid search add-ons and not tied to a single LLM provider.
Models: the right brain per task
You don't have to pick a model. Set your org default to Auto and the router picks the best model per task and fails over automatically if a provider is unavailable — or pin a specific model per agent, or bring your own provider key. GroundPound spans 33 model catalog entries across nine providers (Anthropic, OpenAI, Google, xAI, Mistral, Together AI, Vertex AI Gemini, Azure OpenAI, and OpenRouter). See Technical configuration for the details.
Channels: meet customers where they are
Dashboard chat and Telegram are free; Pro adds email (your own Gmail or Microsoft 365 inbox, or a hosted mailbox on your domain), Slack, SMS, WhatsApp, Voice, and custom webhooks. Different agents can use different channels.
Workflows: extra rigor when it matters
For high-stakes output — a contract, a security review, an investor narrative — route the work through a multi-stage Workflow that puts several agents and several checks between a draft and your approval. The flagship is Adversarial Review: an evaluator, a red-team critique, and a battery of mechanical checks. See Workflows.
Atlas: watch, approve, inspect
Atlas is your command center — Triage what needs you, Operate to run and schedule, Inspect to drill into health and cost, plus a narrated activity timeline and one approvals queue across every team. See Atlas.
Extending the platform
Add tools with MCP server plugins; add house style with skill packs. The current catalog includes 48 MCP connector rows and 90 skill packs. Credential-gated tools require a connected org credential before they can be activated. Both wire in without a code change and attach at any scope. See Plugins and Integrations.
Self-healing support
A built-in support agent reads your actual setup — not a generic FAQ — and proposes a specific fix you approve in one click. A daily proactive review surfaces misconfigurations before they bite.
This is a public overview. Start free at groundpound.ai and the in-app guidance takes it from there.