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GroundPound Blog
Notes from building agent teams that actually run SMB operations. First-person where it matters, opinionated, technically grounded. No vendor pieces.
Recent posts
Why we built coordinator-first agent teams
I watched a single-agent design fail in a real SMB inbox in less than a week. Every GroundPound team gets a coordinator that routes and specialists that never act outside their lane — why that choice matters more than the model you pick.
Approval-gating: the discipline that makes agents safe at SMB scale
One agent firing a client notice without permission is more expensive than every agent on the platform doing nothing for a week. We default to operator-approval on every irreversible action — what we approve, what we don't, and why 'just improve the prompt' is the wrong answer.
Picking the right model per agent: a practical guide
Coordinators need precision. Bookkeepers need exactness. Compliance agents need to refuse. The spread between the cheapest and most expensive models we route to is wide, so picking 'the biggest one' for everything is the most common — and most expensive — mistake.
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